Assistant allows for the delegation of end-user support functions to administrative staff without requiring NRTAdmin access. Because Assistant ensures that actions are performed securely across all databases and all activity is tracked via an effective logging mechanism, organizations can be confident that helpdesk staff can assist end-users without gaining access to information beyond their permission level.
Designed to empower users in any iManage Work 10 environment in the cloud or on premises, Assistant helps users go beyond the basics of productivity to discover contextually relevant content faster. Assistant provides effective delegation of key capabilities to IT support teams of varying responsibilities. This solution includes the ability to quickly locate relevant content and execute targeted operations against individual items, client/matter groups, or entire libraries across geographic boundaries based on provided search criteria.
"RBRO Solutions is one of our most trusted partners with a proven ability to successfully engage at all levels. For over a decade they have consistently contributed innovative solutions and delivered world-class consulting services to our clients."
"My experience working with RBRO Solutions has been superb. We know we are not their largest client, but they treat us like we are their only client. The quality, response time and depth of knowledge provided in their services are excellent. I would, and have, highly recommended them to my peers."
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When content has moved across library due to region change or archiving, the existing links to them no longer work. Professionals potentially lose time trying to find the documents that they previously could access easily via saved links. Recreating the existing links for every user is impractical.
Link Interceptor enhances the iManage experience by providing a solution that can help intercept links for documents that have moved across servers or have changed locations multiple times.
Workspace Management allows for total administrative control of iManage Work workspace structures through an intuitive visual interface that ensures that workspaces maintain the same structure as their associated templates. Workspace Management includes AdminDeploy, and can be bundled with QuickDeploy and EnhancedDeploy, based upon your needs.
AdminDeploy is a time-saving mechanism for administrators to set up automated tasks to generate or update workspace structures based on information pulled from an external or internal source. QuickDeploy is a powerful tool that allows end users to extend their workspaces based on admin-approved workspace structures without needing a source Practice Management System. And EnhancedDeploy is a tremendously valuable solution that lets administrators establish workspace shortcuts generation as part of the Admin deployment tasks.
“I don't know what I would have done without RBRO’s Workspace Management... I would have died!"
"RBRO Solutions is one of our most trusted partners with a proven ability to successfully engage at all levels. For over a decade they have consistently contributed innovative solutions and delivered world-class consulting services to our clients."
"Making technology work is about being on a first-name basis with people you trust. That’s why, for the last 10 years, we chose the RBRO team."
Export automates the process of exporting documents and entire workspace folder structures from iManage Work. The solution allows support teams to configure the scope of the export task and place the exported content on a network path, reducing downtime and the impact on the allocation of IT resources.